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Showroom Pull Guidelines

Thank you for visiting The Bradley Studio Showroom! As you move about the site, you will notice the price (price is per day) of each rental item is on the picture and not in the price section which enables you to check out at zero up front costs and will secure the items for you until the approval process is complete. Once you submit the items you are interested in renting, the message will be delivered to the team and a contract/credit card authorization form will be emailed to you with a total (the renter's total and the replacement value total) and all the guidelines for rental.

***Note: Please ensure to email us at shelliblacknell@gmail.com after you have submitted the items you are interested in renting just to ensure your order was placed correctly and we received it.

As soon as the contract is sent back signed with two forms of payment and a valid ID, we will process the payment with your preferred payment between the two credit cards. Your card will be charged the replacement value (just a hold), until all items are returned (inspected and cleaned). Once we see that everything is in tact, your hold will be taken off and you will be charged the renter's total from the initial contract.

24-HOUR APPROVAL: WARDROBE NOT RETURNED WITHIN THE APPROVAL PERIOD WILL BE CHARGED THE RENTAL FEE WHETHER USED OR NOT

A 20% RESTOCKING FEE WILL BE CHARGED FOR ALL CLOTHING THAT IS RETURNED UNUSED & WITH THE TAGS STILL ATTACHED DURING THE 24-HOUR APPROVAL PERIOD. CLOTHES THAT HAVE BEEN WORN OR ARE MISSING TAGS WILL BE CHARGED THE RENTAL AMOUNT.
ALL APPROVALS ARE DEPENDENT ON THE SOLE DISCRETION OF MANAGEMENT.
ALL ITEMS RETURNED ON AN APPROVAL MUST BE RETURNED TO THE BRADLEY STUDIO ON OR BEFORE THE APPROVAL PERIOD.
ITEMS RECEIVED AFTER THE APPROVAL PERIOD WILL BE CHARGED THE RENTAL RATE
SHOES & ACCESSORIES EXCLUDED (these are rentals only, no approvals)

RENTAL PERIODS:

24-HOUR Pulls: Due back before CLOSE the following workday.
WEEKLY: Anything that is passed a 48-HOUR pull automatically becomes a WEEKLY pull and will be charged at the weekly rate.

DRY-CLEANING:

Items are expected to be returned clean. DRY CLEANING IS REQUIRED FOR ALL USED MERCHANDISE (unless otherwise noted).
All worn items must be dry cleaned (unless otherwise noted) before they can be marked as returned. DO NOT attempt to hand wash or machine wash any merchandise.
Items that come back WITHOUT TAGS require DRY CLEANING. If a tag comes off, it is considered USED.
Dry cleaned items must be returned in the dry-cleaning packaging and a copy of the dry-cleaning receipt needs to be turned in with the returned merchandise.

RENTAL PAYMENTS:

We accept cash and all major credit cards.
Rental payments are due the same day all items are to be returned. A 10% charge will be added for late payments.

AUTHORIZATION:

A valid ID & two major credit cards are required at the time of the pull.
A credit card authorization is required at the time of your pull for the total replacement value. The total replacement value will be held on your card. Funds will be released once the invoice is paid in full.

LOSS & DAMAGE:

If wardrobe is lost or damaged, renter will be charged the total replacement value of each item rented.
We do not allow alterations of any kind, if something is altered it will need to be purchased.

HANGERS, TAGS, GARMENT BAGS & TOTE BAGS:

Items must be returned on original hangers, all tags should be kept if taken off and returned with the garments and tote bags/garment bags returned.
A charge of $3 will be assessed for each missing hanger.
A charge of $4 will be assessed for each unreturned tote bag.
A charge of $2 will be assessed for each unreturned tag.
A charge of $5 will be assessed for each unreturned red box.
A charge of $8 will be assessed for each unreturned garment bag.